The business-specific application platform
Build connected business applications that fit the way you work. Keep them running, stay in control and adapt as your business changes.
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Your ERP and CRM keep the common work running. But business-specific processes still depend on spreadsheets, email and manual handovers. For these processes, existing applications don’t support the whole workflow.
Build a connected application with DataFlex. Bring the people, rules and systems involved in that process together.
Start with a focused scope and the connections needed to solve the immediate problem. DataFlex’s shared development model and the right expertise help your team get the application into use efficiently.
With DataFlex, teams build business-specific applications like:
Build a portal where customers can find product answers, request support and follow case progress. Connect it to the product, delivery and service information in your existing systems.
Explore service and support portalsBuild a portal that guides customers from claim to resolution. Connect eligibility checks, assessments, repairs and updates in a workflow that fits your after-sales process.
Explore warranty, returns and repairs portalsBuild an application for work such as order coordination or service planning. Give it the rules, workflows and connections your operation needs.
Explore business applicationsWhen your business needs capabilities the application doesn’t yet support, build on what’s already there.
For the next application, reuse components and connections your team has already developed. Carry that knowledge into the next project.
Extend service requests with technician scheduling and dispatch.
Add coverage, entitlement and renewal workflows.
Add assessment, parts coordination and repair tracking.
Add stock allocation and delivery planning.
One platform for the application you need today and the changes and applications that follow.
Build the application your business needs.
Bring data, business logic and user interfaces together. Create the rules and workflows your operation needs, connected to the systems you already rely on.
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Run it with confidence.
Choose the deployment and support approach that fits your organisation. Use application administration, planned maintenance and expert support to keep the application working in daily use.
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Scale with your business.
Extend the application to support new business capabilities. Use familiar foundations for later applications.
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Keep control as applications evolve.
Keep ownership of access, releases and changes clear. Review, test and document changes through your IT practices. Your team decides what changes and when it goes live.
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DataFlex provides a coherent application model for data-driven business software, with language, framework, data access, business rules, interface behavior, and integration capabilities designed to work together.
Use Codex, Claude or another MCP-compatible AI tool to build and adapt your DataFlex application. DataFlex MCP connects your assistant to the data model, business logic and user interface, so each change builds on the same application foundation. Your team reviews, tests and releases the changes.
Give assistants access to the data and selected functions your DataFlex integrations bring together. Ask questions, retrieve information and carry out application actions, with business rules, access rights and human approvals defined in the application.
Proof
DataFlex proof is practical: applications that support real business processes, connect to existing systems, and keep evolving over years.
Streamline, automate, and control your organization’s critical business processes with a powerful Enterprise Process Management Application. Built to handle complex workflows, centralized data management, and seamless integration with
existing systems.
Build and support your portal with a specialist partner. For other business applications, work with your own developers or development partner, supported by DataFlex expertise. Agree who handles daily operation, maintenance, releases and future changes.
Insights
16 October 2026
A warranty, returns and repairs portal can do more than accept requests. See how customer-specific arrangements and clear next steps can make everyday service easier—and help when a return goes off plan.
Read more: After-sales Portals That Understand Your CustomersWith DataFlex, the work that once depended on spreadsheets, email and manual handovers now runs in a connected application that fits the way you work. Your team knows how to keep it running, who supports it and how to change it. When your business needs more, you can extend that application or build the next one on familiar foundations.
“Build to fit the way you work. Ready for what comes next.”